The following is the abstract of my research paper in UMBC’s Information Systems Fall 2007 class Human-Computer Interaction. Click to view the document in its entirety.
Recently much has been written in academic and practitioner circles regarding how user-centered design should play a fundamental role in the development of software, web sites, and web applications.
However, UCD principles have yet to reach many development methodologies of today, such as agile programming, leaving the user experience of many task-based web sites under-acknowledged.
This paper provides a case study examining how user-centered design methods identify, design, and deliver the optimal user experience from the start to finish of a goal in an agile development
environment, and why these practices are imperative as we see a paradigm shift from
static information-based web sites to engaging task-based web systems.
