Though promising users total control of software may sound like good practice, perceived control is often the path to a better experience for the user and the company.
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erova notebook • a user experience blog by Chris Avore
About Me
I'm a user experience consultant in the New York City metro area.
I provide design, usability, and strategy advice to design agencies, technical services firms, and non-profit associations.
I'm available for hire for short and long-term engagements. Email me to discuss your project or call me at (202) 281-4573.