erova notebook • a user experience blog by Chris Avore

Category Archives: User Experience

Promotional Studies, Rankings Distort Value for Impact

Promotional news releases disguised as usability studies and web site rankings obfuscate how and why people interact with well-known web properties.

5 Usability Mistakes Made to Enhance Usability

Read 5 mistakes designers and developers may inadvertently make when trying to enhance the usability of a web site.

Web Design in Higher Ed Doesn’t Have To Lower Academic Standards

Does web design deserve its place on college campuses alongside English, engineering, and art history?

Experience Design Doesn’t Stop at Interface Design

Delivering a premier customer experience requires more than an attractive user interface.

Shunning Cute Design: Identifying Anti-Patterns

As design pattern discussions abound, understanding and avoiding anti-patterns can enhance a user interface, and likely, the user experience.

CTIA’s Perception Vs. Our Reality: Mobile Device Usability

The BBC cites research that adding more features to devices increases complexity and user frustration, despite marketing messages indicating otherwise.

Interview Expectations: A Candidate’s Perspective

Chris provides reasonable interview expectations from a user experience candidate’s perspective.

Interviewing from Both Sides of the Desk: 30 Experience Design Questions

Evans’s 30 Experience Design Interview Questions are tough for the candidate, but also the interviewer.

UX Remix: UPS Tracking Screen

I take up Jared Spool’s challenge to redesign UPS’s package tracking screen to downplay corporate lingo and prioritize customer-centric information.

When the UX, well, SUX: How to improve the user experience when the boss says “no”

We don’t always have the luxury of working with perfect clients or sublime art directors. But there are opportunities to enhance the user experience even when crippled by draconian design guidelines.