Though promising users total control of software may sound like good practice, perceived control is often the path to a better experience for the user and the company.
-
RSS Feeds
Category Archives: UX Remix
UX Remix: UPS Tracking Screen
January 7, 2009 – 9:46 am
I take up Jared Spool’s challenge to redesign UPS’s package tracking screen to downplay corporate lingo and prioritize customer-centric information.
UX Remix: LinkedIn Homepage Group Updates
December 19, 2008 – 9:24 am
As social-networking web site LinkedIn launches new features, I examine one of these new additions and recommend a few simple changes to enhance the user experience.
